COVID-19 Updates

COVID-19 Updates

Official EPA communication: The EPA Madrid 2020 congress has been postponed to 4 – 7 July 2020

Updated 10 March 2020

The escalation of COVID-19 Coronavirus in Europe has led to further restrictions regarding travels and the hosting of events and congresses by governments and health authorities. On 3 March 2020, the Spanish Minister of Health took the decision to suspend all congresses, conferences and seminars in Spain involving healthcare professionals.

In an effort to prevent spreading the virus and for the sake of event participants, the European Psychiatric Association has decided to postpone the 28th European Congress of Psychiatry, scheduled to take place in Madrid from 28-31 March 2020. The congress will now take place on 4-7 July 2020 at the same venue, IFEMA, in Madrid, Spain.

For the July congress, we have decided to move forward with a hybrid system with a wide virtual coverage of the congress sessions accessible online, meaning that the EPA will be able to provide each participant the knowledge and exchanges with colleagues that all of us expect from an international congress, even in the unlikely event that restrictions continue during this period. For those not able to attend in July, the hybrid system will allow the possibility for a live online participation, or to watch videos as your availability allows. Of course, we hope that all of you will be able to join us in Madrid, as face to face exchanges are the most engaging.

In order to minimise inconvenience and in anticipation of your questions we have compiled some Frequently Asked Questions here to assist you.

The EPA would like to thank all of our members, participants and partners for their cooperation and understanding during this time. Despite this difficult situation and the significant investment the congress represents for the EPA and its partners, we are working hard to ensure that the postponed edition of the 28th European Congress of Psychiatry remains a success.

As the EPA continues to analyse the different options for supporting participants and faculty through these changes, we will continue informing all those concerned about any developments in the organisation of the event, and appreciate your continued patience and support.

We are very much looking forward to welcoming you to Madrid from 4 to 7 July 2020.

With kind regards and on behalf of the EPA Board,

Philip Gorwood – President
Peter Falkai – President Elect
Silvana Galderisi – Past President
Julian Beezhold – Secretary General
Geert Dom – Treasurer
Simavi Vahip – Council of NPAs Chair


Please find below answers to most frequently asked questions regarding the COVID-19 developments.

No. Due to the latest developments regarding the COVID-19 outbreak, we have taken the decision to postpone EPA 2020 Madrid.

The new dates are 4-7 July 2020 in Madrid, Spain (the congress venue will remain the IFEMA Municipal Palace).

Yes. Your registration will be transferred to the new event dates – 4-7 July 2020.

The July congress will feature a hybrid system to live stream scientific programme sessions for all registered participants who are not able to attend in person. Delegates will still be able to claim CME credits for sessions attended virtually. More information for presenters and participants will follow.

The CME/CPD certificate will be available after completing the online evaluation and credit claiming procedure. Delegates will receive a link in an email after the event. For more information, click here.

We will contact you directly regarding your participation in the programme.

We will contact you directly regarding your participation at the event. If you need to get in touch with us, please contact Maya Ravinsky, Industry Liaison.

Updated: 1 April 2020

The COVID-19 pandemic situation is evolving rapidly, calling into question the certainties of a few weeks ago. We have every intention to be able to inform all speakers and delegates about policy changes for the EPA 2020 congress as quickly as possible, and we will be in a position to do so next week.

We sincerely appreciate your patience and support as we work through these important and challenging issues.

Please check the cancellation policy of your booking.

If you have a non-refundable booking, we are working closely with the hotels to find an optimal solution and will send an update shortly.

If you have a refundable booking, we will contact you with options shortly.

If you have any questions, please use the contact form here, selecting Hotel Accommodation as the subject.

Please see below a list of the cancellation policy information on some of the major international airlines that provide flights to Madrid.

If your carrier is not listed, please check their respective website for updated information.

Please note that the policies of the different airlines are changing rapidly and the EPA is not responsible for any inaccuracies in the information below.

For the most up-to-date information, please visit the website of your ticket provider.

British Airways

You can change the travel date on flight bookings made between Tuesday 3 March and Tuesday 31 March without paying a change booking fee (any fare difference must still be paid).

British Airways Full Policy


No coronavirus-specific policy is in effect at this time, policies are proceeding as normal. Only flights cancelled by Ryanair will be eligible for refund.

Ryanair Full Policy


If you have a ticket issued until March 11th to fly between March 1st and April 30th, you have the ability to change the dates or request a voucher* for the amount of the ticket.

Exceptions: Not valid for flights from April 3rd to 13rd; from April 30th to May 2nd; from June 16th to August 15th; and from October 9th to 12th.


No coronavirus-specific policy is in effect at this time, normal booking terms and conditions apply.

easyJet Full Policy

Air France/KLM

For any booking made before 31 March 2020, you have until 31 May 2020 to postpone your departure date without change fees, subject to availability of the same fare. If the original booking class is no longer available, you will have to pay the fare difference.

If you purchased a refundable ticket before 31 March for a flight scheduled between 3 March and 31 May 2020, you can cancel your trip and request a refund online.

Air France/KLM Full Policy


All passengers who purchased a ticket issued by 3 April for a flight departing from 23 February to 31 May can request the following by 31 May:

  • To change your booking for another trip taking place by 31 December
  • A refund with a voucher of equal value to the ticket purchased, valid for one year, to fly to any destination offered by Alitalia.

The request can also be made after the scheduled date of travel.

Alitalia Full Policy

Lufthansa Group

All tickets booked before or on March 5, 2020, with travel before April 30, 2020 can be rebooked within their original ticket validity period or until a new date of travel up to 31 December 2020 without a change fee. Flights booked between March 6 and 31, 2020 are also eligible for rebooking until December 31. Fare differences apply.

Lufthansa Group Full Policy

LOT Polish Airlines

Flights booked on March 6 or later for travel between March 12 and April 24, 2020 are eligible for rebooking for travel until December 31, 2020. Fare difference apply.

LOT Full Policy

The EPA and its partners have compiled key resources for mental health professionals and the general public in a dedicated COVID-19 Resource Centre, which will be continually updated with research, recommendations, and country-specific guidelines as more information is made available. Click here to visit the EPA’s COVID-19 Resource Centre

If you have any questions, please use the contact form here.

Please select the most relevant subject for your query and a member of our team will get back to you as soon as possible.